Privacy Policy

Last Updated: March 16, 2026

Aim Plumbing Services ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us when using our website https://www.aimplumbingservices.com/.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or interact with our online tools. By using our website, you agree to the practices described in this policy.


Information We Collect

We may collect several types of information from visitors to our website, including personal information and technical data.

The types of information we collect depend on how you interact with our website and services.


Personal Information You Provide

You may voluntarily provide personal information when you:

  • Fill out a contact form
  • Request plumbing services
  • Schedule service appointments
  • Communicate with us through online forms
  • Submit inquiries through our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about plumbing issues or service requests
  • Any information you choose to provide in messages or form fields

This information is used solely for the purpose of responding to inquiries, scheduling services, and communicating with customers.


Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited on the website
  • Time and date of visits
  • Referral source or entry pages
  • Website interaction behavior

This information helps us improve website performance, understand visitor behavior, and enhance user experience.


How We Use Your Information

Aim Plumbing Services may use the information we collect for purposes including:

  • Responding to service inquiries
  • Scheduling plumbing appointments
  • Providing plumbing services
  • Communicating with customers regarding services
  • Improving our website and user experience
  • Monitoring website traffic and usage patterns
  • Maintaining website security and preventing fraud
  • Complying with legal obligations

We do not sell or rent personal information to third parties.


Cookies and Tracking Technologies

Our website may use cookies, tracking scripts, and analytics tools to enhance functionality and understand how visitors use our website.

Cookies may store information such as:

  • Session data
  • Website preferences
  • Analytics information
  • Page usage data

Technologies used on our website may include:

  • Google Tag Manager for managing website analytics and scripts
  • Website analytics tools for measuring visitor behavior

Users may disable cookies through their browser settings, although some website features may not function properly without them.


Third-Party Services and Integrations

Our website may use trusted third-party services to support website functionality and business operations.


These may include:

Housecall Pro

We use Housecall Pro to manage service scheduling, customer communication, and service requests. Information submitted through booking forms may be processed through this platform.

Google Maps

Our website may include embedded Google Maps to help users locate our service areas. Google may collect certain usage data in accordance with their own privacy policies.

Google Tag Manager

Google Tag Manager is used to manage tracking scripts and analytics tools that help us understand website usage.

These third-party services operate under their own privacy policies. We encourage users to review their privacy policies for more information.


Data Sharing and Disclosure

We may share personal information in the following situations:

  • With service providers who assist with website hosting, analytics, or scheduling systems
  • With trusted business partners necessary to deliver requested services
  • When required to comply with legal obligations or government requests
  • To protect the rights, safety, or property of Aim Plumbing Services or our customers

We do not sell personal data to third parties.


Data Security Practices

We take reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, misuse, or disclosure.

Security measures may include:

  • Secure website hosting environments
  • SSL encryption for website communications
  • Restricted access to sensitive customer information

While we take appropriate precautions, no method of internet transmission is completely secure.


Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill service requests
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes

When information is no longer needed, it is securely deleted or anonymized.


Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal data we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting information about how your data is used
  • Opting out of certain data processing activities

California Privacy Rights (CCPA / CPRA)

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to request disclosure of personal data collected
  • The right to request deletion of personal information
  • The right to opt out of the sale of personal information

Aim Plumbing Services does not sell personal information.

Requests regarding personal information may be submitted using the contact information listed below.


Children's Privacy

Our website and services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take steps to remove that information.


Third-Party Links

Our website may contain links to third-party websites, services, or resources.

These external websites are not operated by Aim Plumbing Services, and we are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policies of any third-party websites you visit.


Changes to This Privacy Policy

Aim Plumbing Services may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements.

When updates are made, the revised policy will be posted on this page with an updated Last Updated date.

Continued use of the website after changes are posted indicates acceptance of the updated policy.


Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Aim Plumbing Services
Website: https://www.aimplumbingservices.com/
Email: management@aimplumbingservices.com
Phone: 361-314-2976


Aim Plumbing Services will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.